Cookie Policy
Last updated: August 26, 2025
1. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit our website sunnahuk.com. They are widely used to make websites work more efficiently and to provide information to website owners.
Cookies contain information about your use of our website and help us to improve your browsing experience by remembering your preferences and enabling certain functionality.
2. Types of Cookies We Use
These cookies are essential for our website to function properly and cannot be disabled. They enable basic functionality such as:
- Security: Protecting against fraud and ensuring secure connections
- Shopping Cart: Remembering items you've added to your cart
- Authentication: Keeping you logged in during your session
- Preferences: Remembering your language and region settings
- Load Balancing: Distributing traffic across our servers
| Cookie Name | Purpose | Duration |
|---|---|---|
PHPSESSID |
Maintains user session | Session |
csrf_token |
Security protection | Session |
cart_id |
Shopping cart functionality | 30 days |
user_preferences |
Site preferences | 1 year |
These cookies help us understand how visitors interact with our website by collecting anonymous information about:
- Number of visitors and page views
- How long visitors stay on our site
- Which pages are most popular
- Where visitors come from (search engines, social media, etc.)
- Error messages and site performance issues
| Service | Cookie Names | Purpose | Duration |
|---|---|---|---|
| Google Analytics | _ga, _ga_*, _gid |
Website analytics | 2 years / 24 hours |
| Internal Analytics | page_views, session_time |
Performance tracking | 30 days |
These cookies enhance your experience by remembering your choices and providing personalized features:
- Language preferences
- Recently viewed products
- Wishlist items
- Site theme preferences (light/dark mode)
- Product comparison selections
- Store location preferences
| Cookie Name | Purpose | Duration |
|---|---|---|
recently_viewed |
Recently viewed products | 30 days |
wishlist |
Saved wishlist items | 1 year |
theme_preference |
Site theme selection | 1 year |
location_preference |
Preferred delivery location | 6 months |
These cookies are used to deliver relevant advertisements and track advertising effectiveness. They help us:
- Show you relevant ads on other websites
- Measure the effectiveness of our advertising campaigns
- Limit the number of times you see the same ad
- Provide personalized product recommendations
- Enable social media sharing features
| Service | Cookie Names | Purpose | Duration |
|---|---|---|---|
| Facebook Pixel | _fbp, fr |
Social media advertising | 3 months |
| Google Ads | _gcl_au, _gac_* |
Advertising conversion tracking | 3 months |
| Retargeting | retarget_user |
Product retargeting | 60 days |
3. Third-Party Cookies
Some cookies on our website are set by third-party services that appear on our pages. We use reputable third-party services to enhance your experience:
Google Services
- Google Analytics (website analytics)
- Google Ads (advertising)
- Google Maps (store locator)
- reCAPTCHA (spam protection)
Social Media
- Facebook (social sharing)
- Instagram (product feeds)
- YouTube (product videos)
- WhatsApp (customer support)
Payment Services
- Stripe (payment processing)
- PayPal (payment processing)
- Klarna (buy now, pay later)
Customer Support
- Zendesk (help desk)
- Trustpilot (reviews)
- Live chat widget
4. Managing Your Cookie Preferences
4.1 Cookie Consent Manager
When you first visit our website, you'll see a cookie banner that allows you to:
- Accept all cookies
- Accept only essential cookies
- Customize your preferences for different cookie categories
- Learn more about each type of cookie
4.2 Browser Settings
You can also manage cookies through your browser settings. Here's how to do it in popular browsers:
- Click the three dots menu (⋮) → Settings
- Click "Privacy and security" → "Cookies and other site data"
- Choose your preferred cookie settings
- To block all cookies, select "Block all cookies"
- Click the menu button (☰) → Settings
- Select "Privacy & Security"
- Under "Cookies and Site Data," click "Manage Data"
- Adjust your cookie preferences
- Click Safari → Preferences
- Click the "Privacy" tab
- Choose your cookie blocking preferences
- Click "Manage Website Data" to see stored cookies
5. Impact of Disabling Cookies
If you choose to disable cookies, some features of our website may not work as expected:
Without Essential Cookies
- Cannot add items to shopping cart
- Cannot stay logged in
- Security features may not work
- Cannot complete purchases
- Preferences won't be saved
Without Functional Cookies
- Cannot remember recently viewed items
- Wishlist won't persist between visits
- Need to reset preferences each time
- Location preferences won't be saved
- Less personalized experience
6. Data Protection and Privacy
6.1 GDPR Compliance
We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). Our cookie practices ensure:
- Clear consent before placing non-essential cookies
- Easy withdrawal of consent at any time
- Transparent information about cookie purposes
- Regular review and deletion of unnecessary cookies
- Secure storage and transmission of cookie data
6.2 Your Rights
Under GDPR, you have the right to:
- Access: Request information about cookies and data we've collected
- Rectification: Correct any inaccurate information
- Erasure: Request deletion of your data
- Portability: Receive your data in a portable format
- Objection: Object to certain types of data processing
- Restriction: Limit how we process your data
6.3 Data Security
We implement appropriate security measures to protect cookie data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure transmission, and regular security audits.
7. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information or place cookies on devices used by children under 13. If you believe a child has provided us with personal information, please contact us immediately.
For users between 13 and 18 years of age, we recommend parental guidance when using our website and making purchases.
8. Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you through our website or email
- Request renewed consent for new cookie categories if required
- Provide clear information about what has changed
We encourage you to review this policy periodically to stay informed about our cookie practices.
9. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Data Protection Officer
info@sunnahuk.com
020 7739 9777
Mon-Fri 9am-6pm
Postal Address
Sunnah UK
296 Bethnal Green Road
London, E2 0AG
United Kingdom
Your Privacy Matters
We are committed to transparency about our cookie usage and protecting your privacy. Our team is always available to help you understand and manage your cookie preferences.